The Pathfinder System

Transform Every Conversation Into a Breakthrough

Salespeople and leaders all face the same challenge: shallow, forgettable conversations that stall progress.

The Pathfinder System changes that—equipping your team to connect deeply, earn trust quickly, and create breakthrough moments in every interaction.

The High Cost of Poor Communication
Salespeople
Never get beyond surface-level talk. Prospects don’t feel understood, trust isn’t built, and deals are lost.
Leaders
Spend their days putting out fires instead of multiplying leaders. Culture suffers, and turnover rises.
The results?
Stress
Wasted opportunities
Lost revenue
Underperforming teams
The Solution
The Pathfinder System
A Proven Framework for Breakthrough Communication
When poor communication costs you trust, revenue, and culture — the solution isn’t more talk. It’s developing the qualities that turn every conversation into progress.

A Pathfinder…

Asks the right question at the right time

Cuts through surface talk with curiosity that reveals what truly matters. People feel understood, and conversations move deeper, faster.
Never wastes a moment
Every interaction counts. Instead of letting opportunities slip away, they turn small moments into breakthroughs and build momentum that sticks.
Builds trust fast
Through empathy and clarity, they create an immediate sense of safety. Others open up, lower defenses, and lean into partnership.
Sees around corners
They anticipate challenges before they arrive, clearing the path for others and giving their team confidence to move forward.
Guides with courage
They don’t shy away from hard truths. With conviction and care, they steer conversations toward progress — even when the path is uncomfortable.
Raises the standard
Their presence inspires others to show up stronger, think bigger, and lead with integrity. Excellence becomes contagious.
Master the Principles of a Pathfinder

When you do, sales conversations deepen, leaders multiply leaders, and clients see you not just as a partner — but as the guide they can’t imagine working without.

At the heart of The Pathfinder System are the tools that make every conversation transformational.

Explore the Pathfinder System
The Four Pillars
  • Yes, And
  • Vanguarding
  • Question First
  • The Law of Three
Image
The Pathfinder’s Compass
A simple map for moving from Dictator, Lawyer, or Instructor to becoming a true Pathfinder
Trusted by Leaders and Brands Worldwide

The Pathfinder System was co-founded by Marcus Sheridan, internationally recognized communication expert and author of the best-selling books They Ask, You Answer and Endless Customers.

Marcus has trained organizations and audiences around the world on how to create deep connection, trust, and influence in every interaction. Alongside a team of coaches who’ve lived this transformation themselves, Question First brings you a system that works—practically, powerfully, and predictably.

Meet Our Founders
The Pathfinder System
One System. Three Pathways.
Whether you're an individual sales rep looking to sharpen your skills, a small team wanting a Certified Pathfinder Coach in your corner, or an established sales organization ready for a full transformation — the Pathfinder System was built for you. Choose the pathway that fits where you are right now.
Pathway One
Self-Guided
Online Course
For the individual sales rep or small business owner who's ready to start learning the Pathfinder System on their own terms — at their own pace, on their own schedule.
Launching October 2026
$750
per year • full access
Full Pathfinder curriculum — Connect, Discover, Lead

Self-paced over 12 months

Built specifically for home improvement sales

The Foundational Five, Four Pillars, and all nine principles

Immediate access from day one

Coming soon!
October 2026
Be the first to know when it goes live
Learn More
(opens in a new tab)
Pathway two
Group Coaching
Cohort Program
For the sales rep or small team who wants more than a course — you want a Certified Pathfinder Coach in your corner, accountability, and a community of peers working through the same challenges.
Launching October 2026
$750
per month • full access
Everything in Self-Guided, plus:

Twice-monthly live sessions with a Certified Pathfinder Coach

Real role-play with your peer cohort

Call review and specific feedback

Accountability check-ins between sessions

Community of home improvement sales professionals

Coming soon!
October 2026
Be the first to know when it goes live
Learn More
(opens in a new tab)
Pathway three
Private Coaching
For Sales Teams
For the established home improvement company with a dedicated sales team — ready for the full Pathfinder experience with a Certified Pathfinder Coach working exclusively with your organization.
Available Now
From $7,500
per month • full access
Starts with an in-person workshop. Every private coaching engagement begins with a Pathfinder Workshop that brings your entire team together. Full details on the workshop and program are below.
In-person Pathfinder Workshop for your whole team

Dedicated Certified Pathfinder Coach

Bi-weekly private coaching sessions

Every consultation reviewed — AI-powered and coach review

50%+ of every session in role-play

Leadership coaching included

Learn More
See full pricing
Not sure which pathway is right for you? Book a 20-minute conversation with our team and we'll point you in the right direction.
How to Get Started
1

Book a
Discovery Call

Share your challenges and goals.
2
Choose Your Training Path
Private Sales Coaching, Group Coaching or Leadership Training
3
Transform Every Conversation
Implement The Pathfinder System and create breakthrough results
Get Started Today:
Book a Discovery Call
With The Pathfinder System, Here’s What’s Possible
Salespeople
Connect instantly, uncover what truly drives decisions, and close more deals than ever before.
Leaders
Create energy in every meeting, ask the perfect questions, and multiply leaders.
When your team communicates like Pathfinders, you don’t just hit targets—you build trust, loyalty, and results that last.
Image

Thanks to Chris Duprey’s coaching, our advisors are more skilled, our clients are better served, and our business is stronger. We could’ve spent years trying to implement this ourselves – but without Chris, we never would’ve seen these results.

Ed McKnight
Economist & Business Owner, OPES Partners
    Image

    I’ve worked with many sales training companies, but none compare. This isn’t just another training program—it’s a system that embeds world-class sales skills into your organization. I’m borderline obsessed with it, and if you give it an honest shot, I’m confident it will transform your team too.

    Mike Rhea
    Chief Revenue Officer, Intelligent Technical Solutions
      Image
      Get Your Copy
      Start Communicating with Confidence
      Get the Pathfinder Mini-Books
      Get instant access to the 4 Pillars books for Sales and Leadership. Download the free digital editions or buy them on Amazon.
      Explore all the books
      Image
      Get Your Copy

      Ready to Transform Your Team’s Communication?