The Problem Isn't Your Pipeline

It’s How Your Team is Showing Up in Sales Conversations

A practical, high-impact workshop for sales leaders and teams who are ready to break through to the next level.
Ready to bring this to your team?
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Your Sales Team Is Missing the Moments That Make Buyers Say
Yes

You’ve got the product. You’ve got the leads.

But in the moments that matter most — the moment to dig deeper, to guide instead of defend, to create clarity instead of confusion — your team misses.

It’s not a work ethic problem. It’s a conversation problem.

Most reps don’t even realize they’re skipping past critical buyer moments — the ones that turn curiosity into conviction, and conviction into closed deals.

A core belief we hold is that a salesperson’s job isn’t to sell — it’s to help buyers make the right buying decision.

That’s exactly how we’ll train your team: to shift from pushing products to guiding decisions.

The result? They’ll sell more, with less friction.

Common issues we see working with sales teams:
Closing rates are low — but it’s not a closing problem
Most “closing issues” are actually caused by weak discovery earlier in the process.
Conversations stall and lose momentum
Your reps get thrown off by unexpected buyer reactions and they choose to assume, over getting curious.
Calls lack structure and control
Without clear agendas and upfront framing, buyers tune out or take over.
Objections trigger defensiveness, not curiosity
Reps rush to justify or discount instead of asking the next right question.
Discovery stays shallow
Your team accepts vague answers, misses urgency, and fails to connect the problem to impact.
There are no ‘lightbulb’ moments
Buyers walk away unmoved — they didn’t see their problem in a new light, so they didn’t move forward.
Reps freeze when things go off-script
When buyers push back or change direction, reps lose their footing and calls fizzle.
Coaching isn’t sticking
Even with good advice, there’s no common language or framework to reinforce lasting behavior change.
Every rep sells differently — and inconsistently
Without shared tools, messaging, and rhythm, performance is uneven and hard to scale.
Want to see how your team is doing?
Take the Pathfinder Way Sales Assessment to uncover where your team’s conversations are strong — and where they’re quietly costing you deals.
Take the Assessment
The Pathfinder's Way Sales Workshop
The foundation for transforming how your team communicates, sells, and wins.
The Pathfiner's Way Sales Workshop is a practical, role-play-driven session that equips your team in the Pathfinder System of communication, giving you a system for how you communicate.
This isn’t another sit-back-and-listen corporate training. It’s high-energy, highly interactive, and designed for immediate impact — in real conversations, with real buyers.

Whether it's an in-person or virtual experience, every workshop starts the same way: By setting the tone, raising the standard, and putting your team in the room with full attention.

Within the first five minutes, they’ll know — this isn’t a keynote, a lecture, or death by PowerPoint. Everyone’s on the hook. That’s where real learning begins.

Book a Workshop with Chris Duprey
We could've spent years trying to implement this ourselves – but without Chris, we never would've seen these results.
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Ed McKnight
Opes Partners
What We’ll Work Through Together
The Pathfinder’s Compass
A self-assessment that reveals each team member’s communication style and gaps
The Four Pillars of The Pathfinder System of Communication
Learn what the top teams do differently — and how to apply it
Hands-on role plays and exercises
Built around your real deals, objections, and day-to-day team dynamics
Roleplay
Yes, your team will be on the spot. Because pressure builds capability.
Live Coaching
Chris challenges, refines, and supports your reps in real-time.
Immediate Application
Nothing stays theoretical. What you learn gets practiced, shared, and put to work that day.
Want to see how this would work for your team?
Let’s have a quick conversation to see if this fits.
Book a Workshop with Chris Duprey
Download The 4 Pillars of Breakthrough Sales Communication
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Get your free mini-book and learn the habits that turn managers into leaders and teams into engines of growth.
    What Happens When Your Team Starts Leading with the
    Pathfinder's Way

    This isn’t a motivational event. It’s a turning point.
    Your team will walk away with practical tools they’ll use in their very next sales conversation — and every one after that.

    By the end of the workshop, your team will:
    Stop pitching too early
    — and start guiding buyers to real insight through layered discovery.
    Handle objections with curiosity
    — turning resistance into opportunity.
    Stay composed under pressure
    — when calls go off-script, they won’t.
    Take control of the call structure
    — setting the tone, framing the conversation, and keeping momentum.
    Help buyers make the right buying decision
    — they'll see their problem – and your solution – in a whole new way.
    Adopt a shared language for feedback and coaching
    — so improvements stick, long after the workshop ends.
    This is how your team stops sounding like everyone else — and starts leading the kinds of conversations that close deals faster, build trust faster, and make selling feel less like a pitch… and more like progress.
    Our close rate went from 23% to 41.5% – and it's still climbing.
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    Mike Rhea
    CRO, ITS
    Before

    After
    Before
    Conversations stall and momentum disappears
    After
    Reps know how to redirect the energy and keep calls productive — even when things go off-script.
    Before
    Calls feel scattered, and buyers take over
    After
    Reps open every call with clarity, control, and confidence — setting the tone from the start.
    Before
    Objections derail the conversation
    After
    Objections become opportunities for deeper discovery — not moments of panic.
    Before
    Discovery stays shallow
    After
    Reps go three layers deep, uncovering urgency, impact, and emotion — not just symptoms.
    Before
    Buyers leave unmoved
    After
    Prospects experience insight, clarity, and those all-important “aha” moments that move them forward.
    Before
    Calls feel scattered, and buyers take over
    After
    Reps open every call with clarity, control, and confidence — setting the tone from the start.
    Before
    “Our close rate sucks.”
    After
    Closing improves — because conversations are stronger, cleaner, and more buyer-aligned from the start.
    Before
    Coaching feels scattered
    After
    Your team uses a shared framework and language — making coaching more effective and stickier.
    Before
    Every rep is winging it
    After
    The team speaks the same language, uses the same tools, and performs consistently at a higher level.
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    Ready to see your team operate at a new level?
    Let’s talk about bringing this to your company.
    Book a Workshop Discovery Call
    Is This Workshop Right for Your Team?

    This isn’t for everyone — and that’s intentional.
    This is for teams who are ready to be challenged, to practice, and to shift how they sell at the conversation level.

    This workshop is built for:
    Sales leaders who are tired of one-size-fits-all training and want real behavior change.
    Founders and leaders who are still in sales themselves — and want to lead more effective calls
    Sales teams who are great at the pitch but struggle to guide the buyer
    Sales organizations who want a repeatable system to coach, review, and improve how reps communicate
    It’s not for teams who:
    Want passive training without real practice
    Are resistant to feedback or roleplay
    Don’t believe conversations are the root of their sales challenges
    Think this might be a fit?
    Let’s talk about bringing the workshop to your team.
    Book a Workshop Discovery Call
    Download The 4 Pillars of Breakthrough Sales Communication
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    Get your free mini-book and learn the habits that turn managers into leaders and teams into engines of growth.
      In just two months working with Zach Basner at The Question First Group, our sales team has hit multiple record weeks in a row. Close rates are up, average sale is up, and we’re only getting started. This approach is unlike anything else in our industry...we’re pioneering a new way to sell in the home improvement space.
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      Ryan Shutt
      CEO, Southwest Exteriors
      What Sales Leaders Are Saying

      Don’t just take our word for it.
      Here’s how sales leaders and teams describe the impact of the Sales Breakthrough Conversations Workshop — in their own words.

      From Sales Struggles to an 80% Increase in Close Rate: How The Question First Group Transformed Our Sales Team

      "Working with The Question First Group has been an incredible experience. As the Chief Revenue Officer at Intelligent Technical Solutions, I’ve worked with many sales training companies, but this has been, without a doubt, the best."

      When we first engaged with The Question First Group, we started with a workshop that brought our entire sales team together. That session was eye-opening. We uncovered major gaps in our sales process—our reps were making assumptions, jumping to solutions too quickly, and engaging in pricing discussions too early. Most importantly, we realized we weren’t conducting deep enough discovery.

      But the real game-changer wasn’t just a one-time workshop—it was the ongoing coaching. Unlike other programs that offer a multi-day bootcamp with no follow-through, The Question First Group embedded continuous learning into our culture. Every other week, our team works with an instructor, receiving real-time coaching, structured lessons, and even homework to reinforce their skills. This consistent engagement is what has truly transformed our sales approach.

      The results speak for themselves:
      Close rate increased by 80% – from 23% to 41.5%, and still climbing.
      Better sales conversations – We now set clear agendas, handle objections proactively, and guide buyers through the discovery process.
      Fewer stalled deals and ghosted prospects – Our team maintains control throughout the sales cycle, ensuring clear next steps after every call.
      Stronger leadership – As a leader, I’ve shifted from giving my sales reps answers to coaching them toward self-discovery—empowering them to be independent and scalable as we grow.
      A more confident sales team – While there was a learning curve, our reps are now closing more deals with fewer people—creating efficiency and momentum.

      If you’re considering working with The Question First Group, my advice is simple: do it.

      The return on investment has been massive—not just in revenue, but in the personal and professional growth of my team.

      I’ve worked with many sales training companies, but none compare. This isn’t just another training program—it’s a system that embeds world-class sales skills into your organization. I’m borderline obsessed with it, and if you give it an honest shot, I’m confident it will transform your team too.
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      Mike Rhea
      Chief Revenue Officer, Intelligent Technical Solutions
      We used to coach by telling. Now our team asks the right questions — and it’s changed everything.

      "Before working with Chris Duprey and The Question First Group, we, as business owners, had little insight into what was really happening within our sales team. There was no formal coaching—neither for us nor for them—and the coaching we had tried was mostly us telling the team what to do. It wasn’t changing behaviors.

      Chris trained us in the Breakthrough Sales Conversations Methodology, and the impact has been transformational. We now watch our team’s calls, understand exactly what’s happening, and provide direct, meaningful feedback that drives real improvement. More importantly, Chris does this as part of his coaching, making our team more effective than ever.

      The biggest shift has been in our advisors. They don’t just sell—they ask the right questions, uncover what clients truly want, and create lightbulb moments that inspire confidence in their financial future. We’ve gone from uncertainty about our sales process to being genuinely proud of the conversations our team is having.

      The best part? The Breakthrough Sales Conversations Methodology is deceptively simple—but without Chris, we could have spent years trying to implement it and never achieved these results. Thanks to his coaching, our advisors are more skilled, our clients are better served, and our business is stronger."

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      Ed McKnight
      Economist & Business Owner, OPES Partners
      This workshop gave us real tools we actually use — not just ideas to talk about.

      “The Breakthrough Sales Conversation workshop was an incredible learning experience. Chris Duprey and The Question First Group led us through practical and actionable methodologies that transformed how we approach sales conversations.

      Two key takeaways—leveraging ‘Yes, and…’ for smoother communication and the ‘Law of 3’ framework—helped us refine dialogue, improve precision, and bring authenticity to our sales interactions.

      This training not only sharpened our skills but also strengthened connections within our team. Highly recommend for any sales professional looking to strengthen their approach!”

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      Ryan McBride
      Sr. Partner Business Manager, Field Effect
      Ready to see results like these with your team?
      Whether your team needs better discovery, stronger objection handling, or just more confidence in the room — it starts with better conversations. Let’s talk about bringing this workshop to your organization.
      Book a Workshop Discovery Call
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      Download The 4 Pillars of Breakthrough Sales Communication
      Get your free copy of 4 Pillars of Breakthrough Sales Communication mini-book and learn the essential habits that turn managers into leaders and teams into engines of growth.
        Pricing
        Flexible Workshop Options Built for Your Team
        Every team is different — and so is every workshop. Whether you’re looking for a fast, high-impact reset or a deeper transformation across your team, there’s a format built to fit. Workshops are available in-person or virtually, and customized to your team’s real-world challenges.
        1-Day Workshop
        Get everyone aligned, activated, and equipped with the core principles.
        Introduction to the four tools
        Hands-on practice + real coaching
        Perfect for team kickoffs, off-sites, or leadership alignment
        High-energy, high-impact reset
        Best for teams who want immediate traction and a shared foundation.
        $15,000*Book a workshop discovery call with Chris Duprey
        2-Day Workshop
        Deepen the skills, reinforce learning, and build internal ownership.

        The same energizing reset, with added depth

        Extended practice and live coaching

        Great for team alignment and strategic resets

        More roleplays and real-world scenarios

        Great for team alignment and strategic resets

        Best for teams ready to go beyond awareness and build lasting capability.
        $20,000*Book a workshop discovery call with Chris Duprey
        Virtual Workshop
        Designed for remote teams who want the same level of transformation — without travel.
        Delivered in 2–3 live virtual sessions
        Interactive, camera-on, call-based environment
        Can include custom call reviews
        Session recordings with transcripts available for your whole team
        Best for distributed teams or those looking to pilot the experience before going deeper.
        $15,000*Book a workshop discovery call with Chris Duprey
        *Pricing varies based on team size, location, and customizations — but every engagement starts with a quick discovery call to align on fit and outcomes.
        What Happens After a Workshop?

        Your workshop is geared towards getting your team on an immediate start on their communication mastery journey. Once your workshop has taken place, your coach will discuss ongoing coaching options with you and your team to make sure the learning sticks and drives ROI.

        Starting from $7,500 per month
        Meet Your Coaches
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        Chris Duprey

        Chris Duprey is a former Army officer turned business leader, coach, and partner at The Question First Group. His mission is simple: to help sales teams and leaders have conversations that build trust, uncover truth, and move deals forward.

        Chris began his leadership journey in the 82nd Airborne Division, where a pivotal lesson from a mentor taught him the power of listening and being fully present — even under pressure. As a company commander, he developed soldiers into capable leaders, a discipline he carried into the business world after leaving the military.

        Since then, he’s led high-performing teams, earned his graduate degree at Quinnipiac University, and been mentored by world-class communicators like Marcus Sheridan and Adam Barlow. Chris combines battlefield-level clarity with deep emotional intelligence, helping sales professionals transform how they show up in the room, on the call, and with their clients.

        Through his work at The Question First Group, Chris trains sales teams across industries to master the four principles of Breakthrough Conversations — not simply to close more, but to lead better. His coaching is designed to create lasting change by equipping professionals with tools they can use in the moments that matter most.

        Outside of work, Chris is a musician, a devoted dad, and someone who believes that self-awareness, clear communication, and a little pressure-tested practice can make anyone more effective.

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        Zach Basner

        Zach Basner is a Communication Coach with a passion for helping leaders transform themselves from commanding bosses into transformative leaders.

        As co-owner of The Question First Group and Director of Operations at Vizion Church in Charlotte, NC, Zach takes his passion for breakthrough conversations into both the business and ministry fields. Whether coaching executives or guiding ministry leaders, his focus remains the same: helping people communicate with clarity, conviction, and compassion.

        Zach brings a unique perspective to his work, drawing on his Christian faith, biblical values, and a genuine heart for the individuals he serves. He believes that communication is more than a skill — it is an act of stewardship, one that can profoundly impact families, organizations, and communities.

        He firmly believes that everyone possesses the potential to be a transformational communicator, provided they cultivate both courage and self-belief. His coaching is known for its mix of practical strategies, faith-driven principles, and deeply human connection — enabling leaders to unlock confidence in themselves while inspiring others to follow.

        Whether in the boardroom, pulpit, or one-on-one conversation, Zach is committed to helping people use their voices not just to manage, but to truly lead.

        Want to explore what this could look like for your team?
        Book a call directly with Chris and find out if the workshop is the right fit.